If you have any technical problems with Fusion 360 you can request remote help from our Discovery College Autodesk helpdesk. Follow the two steps bellow to maximize efficiency.
Step 1 – Email the helpdesk
-
- Option 1 You can try to use this automated gmail tool here. Don’t forget to fill the area in parenthesis accordingly
- Option 2 You can send an email manually to the following address:
-
-
- Email address:
- Email address:
-
-
-
- Subject: DC FusionHub – Fusion360 helpdesk request
-
-
-
- Email message: My full name is….. My DT class number is (e.g. 07DT112). I need support for: (e.g. installing Fusion 360). Can we book a remote help session for (Date and Time).
-
The helpdesk will answer your request as soon as they can.
While you are waiting for the helpdesk answer, go to step 2 and install the Chrome Remote Desktop tool.
Further instructions will be given in the helpdesk’s email.
Step 2 – Install the Chrome Remote Desktop tool